I’ve just received the cases! They’re awesome and definitely a great gift to give to your loved ones. A little mix up on the delivery but everything was in perfect condition when I otherwise received it.
Thank you once again!
Hi Jervis, We sincerely apologies for the inconvenience caused and we understand your frustration. Your parcel was sent out via SingPost Normal Mail on May 13. SingPost Normal Mail may take up to 9 working days for the delivery and last Monday is a Public Holiday, which may have caused further delay. Nonetheless, we will ensure that you will receive the order and seek your kind understanding that SingPost efficiency is out of our control. Our support team will reach out to you shortly and at the mean time, would you mind checking if your address is correct, if your parcel is in your letterbox and if any of your family member have collected the parcel from your letterbox on your behalf. Once again, we sincerely apologies for the inconvenience. Best regards, Qi Xiang