loving the products and of course it feels so personalise to give as a gift!
Disappointed to receive without gift message and emailed to enquire about joining member, hope to collect the points and did not receive any news about it. Item received in good condition.
I haven't received my package yet and I also ordered 2 keychains from you guys.
We are sorry to hear that you did not receive your package promptly. We tried to reach out to you via call, but we didn't managed to get through to you.
Upon checking on your order, the delivery method selected is SingPost Normal Mail (without tracking number). For Normal Mail parcels, the delivery can take up to 10 working days and it will be delivered to your letterbox. We seek your kind understanding that the delivery efficiency of SingPost is out of our control.
The delivery address that you have indicated seems to be your office address. Please kindly check your office letter box for the parcel as well. We sincerely apologise for any inconvenience caused and we will follow up with you on your parcel via call again.