Messaged seller for a refund at first. But did not know it was their off day, seller still did my refund immediately after my call. Patient seller. Delivery was fast too.
Quality of the lanyard is very good, better than my expectation. Very presentable as a gift. I would definitely recommend TheImprint.SG to my friends. Secondly, the box which I received was damage and without further questions asked, they immediately mailed me another one as I need it as a gift box. Thumbs up for good customer service!
Item received in good condition and I am very satisfied with the design!
The product finishing is great and delivery was prompt!